Priscilla Hardenne  ·  Spa Owner Advisory

You built your spa to help women feel like themselves again. Somewhere along the way, you lost yourself in it.

I'm Priscilla. I've run a med spa for seven years — the good, the brutal, and the parts nobody warns you about. Now I work with a small number of spa owners who are ready to step back from burnout and rebuild a business that doesn't cost them everything to run.

Apply to Work With Me Currently accepting 3–5 advisory clients

Why I do this

I've wanted to own a spa since I was a teenager. Not as a side idea — as the dream. Helping women feel good in their skin, and out of it, was the whole point.

I built that dream. Seven years in, I've done almost everything this industry can throw at an owner: hiring people who didn't want to be there, device reps who oversold and underdelivered, growing too fast because a new machine seemed like the answer, saying yes to every service because I thought that's what "full service" meant. And two years after a treatment complication, a friend sued me. That one didn't just cost money — it cost something harder to get back.

The version of me who couldn't wait to open the doors every morning — she was gone, and I didn't know how to find her again.

I'm still in that process. I'm not writing this from the other side of it, fully healed and packaged into a tidy lesson. I'm writing it from inside the rebuild — stepping back from full-time treatment room work, figuring out what a business looks like when it doesn't run me into the ground, and helping other women do the same thing at the same time.

If you're a spa owner who built something real and still feels like it's slowly taking more than it gives back — I know exactly where you are. Not because I read about it. Because I've lived it, and I'm still living my way out of it.

Is this you

Monday morning, before you've even gotten out of bed —

If two or three of these are true, keep reading.

The Sparkle Method

A 90-day advisory container, built around your business and your life.

This isn't a course, and you won't get a binder of templates. It's a structured, guided engagement — twice-monthly sessions with me, direct access in between, and a clear arc from where you are now to a business that runs without running you into the ground. The container is fixed. How we move through it is shaped around what you actually need.

Weeks 1–3

Naming what's actually broken

We go past the surface complaints and find the real decision points draining you — staffing, vendors, scope of services, money, boundaries. Most owners have never mapped this out loud before.

Weeks 4–9

Rebuilding the structure

We rebuild the systems underneath the exhaustion: who does what, how growth decisions get made, what protects you legally and operationally, and what you stop saying yes to.

Weeks 10–13

Stepping back, on purpose

We put the handoffs and boundaries in place so the changes hold after we're done — so stepping back isn't a one-time relief, it's how the business runs now.

Twice-monthly sessions Direct access within the container 3–5 clients at a time Investment discussed on your application call

This might be for you

  • You've been running your spa for a couple of years and the exhaustion has stopped feeling temporary.
  • You want real structural change, not another list of marketing ideas.
  • You're ready to make decisions, not just talk about making them.
  • You want someone who's actually run a spa, not studied one.

This probably isn't for you

  • You haven't opened yet and need a pre-launch plan — reach out anyway, a different track may fit.
  • You're looking for a social media or marketing manager.
  • You want someone to do the work for you rather than guide you through it.

Ready to talk?

Applications are reviewed personally — this isn't a booking calendar. Tell me a little about where things stand, and I'll follow up to schedule a call.

Prefer email? Write to priscilla@priscillahardenne.com

Thank you — I received it, and I'll be in touch soon.