Why I do this
I've wanted to own a spa since I was a teenager. Not as a side idea — as the dream. Helping women feel good in their skin, and out of it, was the whole point.
I built that dream. Seven years in, I've done almost everything this industry can throw at an owner: hiring people who didn't want to be there, device reps who oversold and underdelivered, growing too fast because a new machine seemed like the answer, saying yes to every service because I thought that's what "full service" meant. And two years after a treatment complication, a friend sued me. That one didn't just cost money — it cost something harder to get back.
The version of me who couldn't wait to open the doors every morning — she was gone, and I didn't know how to find her again.
I'm still in that process. I'm not writing this from the other side of it, fully healed and packaged into a tidy lesson. I'm writing it from inside the rebuild — stepping back from full-time treatment room work, figuring out what a business looks like when it doesn't run me into the ground, and helping other women do the same thing at the same time.
If you're a spa owner who built something real and still feels like it's slowly taking more than it gives back — I know exactly where you are. Not because I read about it. Because I've lived it, and I'm still living my way out of it.